Cancellation Policy
Cancellation Policy
Clear information about cancelling access to our plans and services.
Last Updated: October 2026
This policy explains how cancellation works for purchases and services provided by Sunrise Enterprises.
Our Growth Plan and Agency Plan are one-time purchases, not recurring subscriptions. There are no monthly or annual renewal payments to cancel.
1. One-Time Payments
The Growth Plan (£99) and Agency Plan (£149) are offered as one-time payments, with lifetime access as described on the relevant product pages.
These plans do not automatically renew, and no recurring monthly or yearly subscription fee is charged for these products.
2. Requesting Cancellation
If you wish to cancel your use of a plan or service, contact our support team by email or WhatsApp. Please include your name, the email address used for the purchase, and your order number or payment reference if available.
We will review your request and confirm any action that applies to your account or service.
3. Cancellation at Any Time
You may contact us at any time to request cancellation of your use of a plan or service. Because these plans are one-time purchases, cancellation does not stop future recurring payments; there are no scheduled recurring payments under these plans.
Where applicable, cancellation may result in the relevant service or access being discontinued.
4. Cancellation and Refunds
Cancellation and refunds are separate matters. Requesting cancellation does not automatically mean a refund has been issued.
If you would also like to request a refund, please contact us and refer to our Refund Policy. Refund requests can be submitted at any time and will be reviewed under that policy and applicable law.
5. Agency Plan and Client Access
If you purchased the Agency Plan, please consider the impact of cancellation on any client-related work, reports, or access associated with the service. If access is discontinued, you may need to save any information available to you before the cancellation takes effect.
Do not assume that data or reports will remain accessible after access has ended. Contact support if you need clarification before requesting cancellation.
6. Our Right to Restrict or End Access
Sunrise Enterprises may restrict or discontinue access where reasonably necessary, including in response to misuse, security concerns, unlawful activity, or a material breach of applicable terms. Where appropriate, we will communicate relevant information to the customer.
This section does not remove any consumer rights that cannot legally be excluded.
7. Changes to This Policy
We may update this Cancellation Policy from time to time. The latest version will be published on this page with an updated date. Any changes remain subject to applicable law and rights relating to earlier purchases.
8. Contact Us
If you have questions or want to request cancellation, please contact:
Sunrise Enterprises
Email: houseofsunriseenterprises@gmail.com
WhatsApp: +44 7988 021828
Address: 2nd Floor, Bakers Hall, 7 Harp Ln, London EC3R 6DP, United Kingdom
Support hours: 24 hours
Contact Support on WhatsApp