Last Updated: October 2026

Sunrise Enterprises (“we”, “us” or “our”) respects your privacy and aims to handle personal information responsibly. This Privacy Policy explains how information may be collected and used when you visit our website, enquire about our services, make a purchase or contact our support team.

1. Information We May Collect

Depending on your interaction with us, information may include:

• Contact details: your name, email address and WhatsApp contact details.
• Business information: business name, website, public business profile details, location and information you submit for analysis.
• Order information: products purchased, order reference, purchase date and payment status.
• Support communications: messages, questions, feedback and information you voluntarily provide when requesting assistance.
• Technical information: limited information such as browser type, device information, approximate usage data and security logs where collected by the website or its providers.

2. Payment Information

Payments may be processed by Razorpay or another payment provider made available at checkout. Payment providers may collect and process payment information under their own privacy policies and security practices.

We may receive transaction-related information such as an order reference, payment status, amount and transaction identifier. We do not ask you to send card PINs, CVVs, banking passwords or one-time passwords by email or WhatsApp.

3. How We Use Information

We may use information to:

• Respond to enquiries and provide customer support.
• Process orders and manage access to purchased services.
• Review business information you choose to submit for analysis.
• Provide service updates, reports or recommendations where available.
• Handle refund requests, payment queries and complaints.
• Maintain website security, prevent misuse and troubleshoot technical problems.
• Improve our website, services and customer experience.
• Meet applicable legal obligations and protect legitimate business interests.

4. Legal Grounds and Your Choices

Where applicable privacy laws require a legal basis for processing, we may rely on steps taken to provide a requested service, performance of a contract, compliance with legal obligations, legitimate interests or consent, depending on the circumstances.

You may contact us to ask about personal information we hold, request a correction, raise an objection or request deletion where applicable law provides that right. Some information may need to be retained to complete transactions, resolve disputes, maintain security or comply with legal requirements.

5. Cookies and Similar Technologies

Our website or its service providers may use cookies and similar technologies to support website functionality, remember preferences, maintain security, understand website usage or provide features you request.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functions. Where required, consent will be requested before using non-essential cookies.

6. Sharing Information with Service Providers

We may share relevant information with service providers that help operate our website or deliver requested services. Depending on the services in use, these may include:

• Website hosting and technical support providers.
• WooCommerce and related website service providers.
• Payment processors such as Razorpay.
• Email, communication and customer support providers.
• Analytics, security, AI or business-information tools used to provide a requested feature.

We aim to share only information reasonably needed for the relevant purpose. Providers may process information under their own terms and privacy policies.

7. Google and Third-Party Business Information

If you ask us to review a business profile or local search presence, we may use business information you provide or information publicly available through relevant third-party services. Access to certain information may depend on the permissions, tools and integrations available at the time.

Third-party platforms operate under their own terms and privacy policies. Sunrise Enterprises is an independent service provider and is not affiliated with, endorsed by or sponsored by Google LLC.

8. AI-Assisted Tools

Some workflows may use AI-assisted tools to help prepare content, organise information or generate recommendations. If information is submitted to a third-party AI provider, it may be processed according to that provider’s terms and privacy policy.

Please avoid submitting sensitive personal information unless it is necessary and you are authorised to provide it. AI-generated content may require human review before use.

9. Data Security

We aim to use reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse or disclosure. No website, transmission method or storage system can be guaranteed to be completely secure.

10. Data Retention

We retain information for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining records, addressing support requests, resolving disputes, preventing fraud and meeting legal obligations. Retention periods may vary depending on the type of information and the circumstances.

11. International Data Processing

Our service providers may process information in countries other than the country where you live. Where applicable law requires safeguards for international transfers, appropriate measures will be used as required by that law.

12. Children’s Privacy

Our services are intended for business owners and other adults acting in a business or professional capacity. We do not knowingly seek to collect personal information from children through our business services.

13. External Websites

Our website may link to third-party websites or services, including payment providers and messaging platforms. We do not control their privacy practices. Please review the relevant provider’s policy before sharing information with them.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, operational practices or applicable requirements. The latest version will be published on this page with an updated revision date.

15. Contact Us About Privacy

If you have a privacy question or wish to make a request about your personal information, contact us using the details below.

This policy describes our intended privacy practices and should be reviewed against the tools, integrations and data-processing activities actually used by the website.